In an era of global business expansion, understanding how to work with diverse cultures is paramount for business managers. Leadership, a subject extensively explored by researchers, is inherently shaped by cultural nuances, and what proves effective in one country may not necessarily translate well in a different international context (Chuang, 2013).
About the Organization:
This paper focuses on Taxi Kurir, a taxi-service provider based in Sweden, extending its operations to Scandinavia. With a clientele comprising both locals and tourists, Taxi Kurir’s ability to interact with individuals from various cultural backgrounds is vital. Effective leadership in a culturally diverse environment is a fundamental requirement for the company.
Adapting to Different Cultures:
Different cultures permeate all aspects of business and leadership styles. Leaders often bring their own cultural traits into the corporate realm, limiting their adaptability to diverse cultural contexts (Gallant, 2013). Business executives must cultivate adaptable leadership attributes to effectively respond to the unique cultural demands they may encounter in their professional journey (Hsu, Cheng, Kuo, and Hu, 2006).
Success of Taxi Kurir:
Taxi Kurir’s success story is tied to its diverse workforce. The company depends on employees from various cultural backgrounds who exhibit politeness and professionalism in their client interactions. Transformative leadership within the organization encourages a positive attitude, influences adaptability, and fosters a cooperative work environment (Wharton University of Pennsylvania, 1999). The company has not only trained its employees to overlook cultural nuances but also prepared its executives to lead with cultural sensitivity, underpinning its achievement in working with different countries.
Conclusion & Recommendations:
While Taxi Kurir’s achievements are notable, there is room for further growth. Comprehensive employee training is essential, focusing on instilling cultural adaptability, which will significantly contribute to accomplishing the company’s strategic objectives. In conclusion, it is evident that preparing employees to operate effectively in diverse cultural settings is an imperative responsibility for effective management.
Navigating Diverse Cultures: Vital for Effective Leadership in Multinational Business
Introduction
This paper aims at examining way it is important for business managers to learn how they can
work with different cultures. Leadership is one of the topics, which has been studied by
researchers. It is possible that what might work in one country may or may not work in business
environments in other parts of the world (Chuang, 2013).
About the organization
The company taken for evaluation is Taxi Kurir, which is a taxi-service providing company
based in Sweden. The company has been providing taxi service to locals and tourists in Sweden
to enable them to reach their destination safely. Also, the company has expanded its operations
to Scandinavia. The taxi and transportation companies often have to deal to clients from different
cultures so it is essential for them to be competent to work with any culture. Since Taxi Kurir
also operates in Scandinavia so it becomes essential for the company’s manager to train their
employees in a way that they are adapt to different cultures well.
Adapting to different cultures
As per (Gallant, 2013), different cultures can impact all parts of a business and leadership styles
so it becomes very important that the business managers learn working with the different
cultures. Businesses have gone global but each business possesses a culture, which is shaped by
the nature of the business and also by the people running it (Wharton University of
Pennylavania, 1999). The workers are themselves products of the unique cultures in which they
have learned and eventually conducted business. As per (Gallant, 2013), executives possess the
characteristics of their own culture and hence their competency to adapt to different culture is
very low. The executive needs to build different leadership attribute which can help him cater to
the unique culture needs within he or she might work in future (Hsu, Cheng, Kuo, and Hu, 2006).
Success of Taxi Kurir
As far as Taxi Kurir is concerned, the company has been very successful working with other
countries due to diverse workforce. The company depends on workers from different cultures
who deal with clients in a polite way. The organization has leaders who have several attributes
reflecting transformational leadership. This type of leadership at Taxi Kurir enable the leaders to
be willing in order to encourage staff and colleague, hold a positive attitude and influence the
workers to be adaptive. Also, the company has been so successful working with other countries
because it has trained its employees to neglect the nuances of different cultures, but also train the
executives to lead in ways demonstrating an understanding of different cultures.
Conclusion & Recommendations
Although the company has been immensely successful in other countries but still there are some
recommendations that can help the business grow significantly. The company need train its
workers exhaustively in order to instill the spirit of adapting to different cultures and eventually
helping in accomplishment of strategic business objectives. Overall, it can be concluded that
preparing workers to work in a different culture should be a prime responsibility of the
management.